Part 3: Steward Your System | Post Go-Live Roadmap

The implementation process is arduous, detailed and complex. It’s nearly impossible to get it all right on the first try. For this reason, you must anticipate that there will be system corrections, additions, and new reporting needs following launch. For those of you still in implementation, a “soft launch” (having a group of users test the system for a few … Read More

Part 2: Data Quality Monitoring and Outcomes Reporting | Post Go-Live Roadmap

There is one implementation scenario that we have seen occur with a few organizations (fewer and fewer, thankfully) that is truly heartbreaking: an organization did not build a solid data culture, or the executive team did not set adequate expectations. Soon after implementation, users go from sparsely using their ETO system to abandoning it altogether. In the end, the organization … Read More

Part 1: ETO Administrator Training | Post Go-Live Roadmap

We tell every Treadwell client that it doesn’t matter how great of consultants we are; if the organization doesn’t have a well-trained, technically competent administrator, the data system is unlikely to succeed. For this reason, we always recommend that the organization focus on improving the administrator’s skills. Every hour invested in improving an administrator’s skills will return ten or more … Read More

We’re Live! Now what? A Post-Go Live Roadmap for ETO Administrators

Having provided ETO consultation and services to hundreds of organizations over the past decade or more, we’ve found that there is a consistency in the life-cycle of an organization that implements any new software, including ETO. One such consistency is the Post-Go Live phase. The process of implementation is both similar to, but also very different from data system maintenance. … Read More

Tracking Key Data Types to Move Your Non-Profit Forward

Nonprofits are held to a very high standard by funders and the public at large. Organizations must continually prove their outcomes to their stakeholders, and demonstrate funding is being well spent. With ETO in place, your nonprofit can track a substantial amount of data to show the impact your efforts are having, but sometimes that data becomes overwhelming.  You must … Read More

ETO 2018.1 Release

Social Solutions is gearing up to finish its 2018.1 release, and it promises to add some long anticipated and exciting new functionality for all ETO licensees! This release includes two enhancements that will make life much easier/better for just about every ETO organization: Barcode Check-In NEW Referrals Dashboard Part This is our first look at the new functionality, and we’ll add … Read More

Social Solutions Global Announces New Certified Implementation Partner Treadwell

AUSTIN, Texas–Social Solutions Global, the leading provider of impact and performance management software for human services agencies and nonprofit organizations, announced today an official agreement with Treadwell, a leading provider of implementation services for Efforts to Outcomes software. Treadwell is now a Certified Implementation Partner of SSG. Founded in 2014 by former Social Solutions employees, Treadwell works with non-profits and … Read More

Five Habits of a Strong ETO Administrator

ETO Administrators have a big job: Training new users Developing reports for everyone Configuring/re-configuring, Listening to user complaints ETO Software is powerful and configurable, but it can be hard to keep everything straight. This is especially true when you’re dealing with lots of forms, reports, and people. We’ve worked with hundreds of administrators, and noticed several traits that define high-performing … Read More

Social Solutions Interview with Treadwell – Impact Summit 2017

Written by: Social Solutions We are delighted to present Treadwell, an ETO Certified Implementation Partner, and Platinum Sponsor of the Impact Summit. Treadwell specializes in the implementation, support, and ongoing training of Social Solutions’ ETO software. Treadwell consultants use their vast knowledge and experience to teach organizations how to show their full impact in the best way. We sat down … Read More